Last updated: 22 June 2026
Value Resilience Advisory (“we”, “us”, “our”) is committed to protecting and respecting your privacy. This policy explains how we collect, use and safeguard your personal data when you visit valueresilience.co.uk or get in touch with us, and your rights under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Who we are
Value Resilience Advisory is the data controller responsible for your personal data. Our website address is https://valueresilience.co.uk. If you have any questions about this policy or how we handle your data, you can contact us at:
- Email: keith.bancroft@valueresilience.co.uk
- Telephone: 07576 385448
The information we collect
We only collect the personal data we need to respond to you and to operate our website. This may include:
- Information you give us — for example when you contact us by our enquiry form, email or telephone. This typically includes your name, email address, telephone number, organisation and the contents of your message.
- Information collected automatically — when you browse our website we may collect technical data such as your IP address, browser type, device information and pages visited, gathered through cookies and similar technologies (see “Cookies” below).
How we use your information
We use your personal data to:
- respond to your enquiries and provide the information or services you request;
- manage our relationship with you and any work we carry out for you;
- operate, maintain and improve our website and understand how it is used;
- comply with our legal and regulatory obligations.
Our legal basis for processing
We rely on the following lawful bases under the UK GDPR:
- Legitimate interests — to respond to enquiries, run our business and improve our website, where this is not overridden by your rights.
- Steps prior to entering a contract — where you contact us about engaging our services.
- Consent — for non-essential cookies and any optional communications, which you can withdraw at any time.
- Legal obligation — where we are required to process data to comply with the law.
Cookies and analytics
Our website uses cookies and similar technologies to function correctly and to help us understand how visitors use the site. Essential cookies are needed for the site to work; analytics cookies (for example from Google Analytics) help us measure and improve performance. You can control or delete cookies through your browser settings, although disabling some cookies may affect how the site works.
Who we share your data with
We do not sell your personal data. We may share it with trusted service providers who help us run our website and business — such as our website hosting and analytics providers — who act on our instructions, and with regulators or other authorities where we are required to do so by law.
International transfers
Some of our service providers may process data outside the UK. Where this happens, we take steps to ensure your data is protected by appropriate safeguards, such as UK-approved standard contractual clauses or an adequacy decision.
How long we keep your data
We keep personal data only for as long as necessary for the purposes set out in this policy, to maintain our business records, or to meet legal requirements. Enquiry data is retained for as long as needed to deal with your request and for a reasonable period afterwards, then securely deleted.
How we protect your data
We use appropriate technical and organisational measures to keep your personal data secure and to prevent unauthorised access, loss or misuse.
Your rights
Under the UK GDPR you have the right to:
- access the personal data we hold about you;
- ask us to correct inaccurate or incomplete data;
- ask us to erase your data in certain circumstances;
- restrict or object to our processing of your data;
- request the transfer of your data (data portability);
- withdraw consent where we rely on it.
To exercise any of these rights, please contact us using the details above. You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at ico.org.uk if you are unhappy with how we have handled your data.
Changes to this policy
We may update this privacy policy from time to time. Any changes will be posted on this page with a revised “last updated” date.
Contact us
If you have any questions about this privacy policy or wish to exercise your rights, please contact us at keith.bancroft@valueresilience.co.uk or on 07576 385448.
